Return Policy – 2ndhand.b4uai.in

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Return Policy

Return Policy - 2nd-hnd.com

1. 3-Day Replacement Warranty

2nd-hnd.com offers a 3-day replacement warranty on all products sold, starting from the date of delivery.
If the customer encounters any functional issues within the 3-day period, they are eligible for a replacement.
The replacement will be for the same or similar product, subject to availability.

2. Eligibility for Replacement

The customer must report the issue within the 3-day period from the date of delivery.
Original proof of purchase is required.
The product must be in its original condition with all accessories and packaging included.

3. Return Process

Customers must contact 2nd-hnd.com's support team within the 3-day period.
Support will provide return instructions.
The customer is responsible for return shipping costs unless agreed otherwise.

4. Replacement Procedure

Returned products will be evaluated for the reported issue.
If valid, a replacement will be arranged.
If unavailable, a similar product of equal value will be provided.

5. Non-Returnable Items

Some items, such as software licenses or consumables, may not be eligible for replacement.

6. Money Back Policy

No money-back guarantee is offered.
Only product replacement is available.

7. Disclaimer of Liability

2nd-hnd.com is not liable for any direct, indirect, or consequential damages.
Customers acknowledge the inherent risks of second-hand products.

8. Governing Law

These terms are governed by the laws of the jurisdiction where 2nd-hnd.com is based.

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